Monitoring - Google seem to have sorted our issues out as we are seeing emails now being received from our helpdesk
Jan 30, 2026 - 01:34 UTC
Identified - We have identified an issue that is rejecting our emails to the google platform. we are awaiting google response. If you have not had a response to your ticket and your using google, please call our office for an update to your ticket, alternatively you can log in to the portal via cp.ithelpdirect.com
Dec 31, 2025 - 14:54 UTC
ITHD Services Operational
90 days ago
95.91 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Telecom Billing Portal Operational
90 days ago
100.0 % uptime
Today
Support via Email Operational
90 days ago
90.18 % uptime
Today
Support via Telephone Operational
90 days ago
93.45 % uptime
Today
Telecoms Operational
90 days ago
100.0 % uptime
Today
UKSIP 1 Operational
90 days ago
100.0 % uptime
Today
UKSIP 2 Operational
90 days ago
100.0 % uptime
Today
US PBX 1 Operational
90 days ago
100.0 % uptime
Today
UK Voice Channels Operational
90 days ago
100.0 % uptime
Today
US Voice Channels Operational
90 days ago
100.0 % uptime
Today
UK Mobile App Operational
90 days ago
100.0 % uptime
Today
US Mobile App Operational
90 days ago
100.0 % uptime
Today
Webphone Operational
90 days ago
100.0 % uptime
Today
Web Hosting Operational
90 days ago
100.0 % uptime
Today
UK Webserver Operational
90 days ago
100.0 % uptime
Today
UK Webserver 2 Operational
90 days ago
100.0 % uptime
Today
IT Services Operational
90 days ago
100.0 % uptime
Today
Remote Monitoring and Management Operational
90 days ago
100.0 % uptime
Today
Remote Desktop Connections Operational
90 days ago
100.0 % uptime
Today
Backup and Replication Operational
90 days ago
100.0 % uptime
Today
Backup Server 1 Operational
90 days ago
100.0 % uptime
Today
Backup Server 2 Operational
90 days ago
100.0 % uptime
Today
DNS Filtering Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 11, 2026

No incidents reported today.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.