All Systems Operational

Uptime over the past 90 days. View historical uptime.
ITHD Services Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Telecom Billing Portal Operational
90 days ago
100.0 % uptime
Today
Support via Email Operational
90 days ago
100.0 % uptime
Today
Support via Telephone Operational
90 days ago
100.0 % uptime
Today
Telecoms Operational
90 days ago
99.95 % uptime
Today
UKSIP 1 Operational
90 days ago
99.81 % uptime
Today
UKSIP 2 Operational
90 days ago
99.81 % uptime
Today
US PBX 1 Operational
90 days ago
100.0 % uptime
Today
UK Voice Channels Operational
90 days ago
100.0 % uptime
Today
US Voice Channels Operational
90 days ago
100.0 % uptime
Today
UK Mobile App Operational
90 days ago
100.0 % uptime
Today
US Mobile App Operational
90 days ago
100.0 % uptime
Today
Webphone Operational
90 days ago
100.0 % uptime
Today
Web Hosting Operational
90 days ago
100.0 % uptime
Today
UK Webserver Operational
90 days ago
100.0 % uptime
Today
UK Webserver 2 Operational
90 days ago
100.0 % uptime
Today
IT Services Operational
90 days ago
100.0 % uptime
Today
Remote Monitoring and Management Operational
90 days ago
100.0 % uptime
Today
Remote Desktop Connections Operational
90 days ago
100.0 % uptime
Today
Backup and Replication Operational
90 days ago
100.0 % uptime
Today
Backup Server 1 Operational
90 days ago
100.0 % uptime
Today
Backup Server 2 Operational
90 days ago
100.0 % uptime
Today
DNS Filtering Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 3, 2025

No incidents reported today.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025
UK PBX Outage
Resolved - We have been monitoring the system for a few hours and everything looks to be stable. If any customers are still facing issues, please contact our support team via support@ithelpdirect.com.
Aug 28, 22:03 UTC
Monitoring - A fix has been implemented and services are being restored
Aug 28, 14:03 UTC
Update - We are continuing to work on this and working as quickly as we can to restore service.
Aug 28, 11:17 UTC
Identified - We have identified an issue that is causing our systems to deny inbound and outbound calls. We are working as quickly as possible to get the issue rectified.
Aug 28, 09:57 UTC
Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

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