All Systems Operational
ITHD Services Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Telecoms Operational
90 days ago
99.98 % uptime
Today
UKSIP 1 Operational
90 days ago
99.88 % uptime
Today
UKSIP 2 Operational
90 days ago
100.0 % uptime
Today
US PBX 1 Operational
90 days ago
100.0 % uptime
Today
UK Voice Channels Operational
90 days ago
100.0 % uptime
Today
US Voice Channels Operational
90 days ago
100.0 % uptime
Today
UK Mobile App Operational
90 days ago
100.0 % uptime
Today
US Mobile App Operational
90 days ago
100.0 % uptime
Today
Webphone Operational
90 days ago
100.0 % uptime
Today
Web Hosting Operational
90 days ago
100.0 % uptime
Today
UK Webserver Operational
90 days ago
100.0 % uptime
Today
UK Webserver 2 Operational
90 days ago
100.0 % uptime
Today
IT Services Operational
90 days ago
100.0 % uptime
Today
Remote Monitoring and Management Operational
90 days ago
100.0 % uptime
Today
Remote Desktop Connections Operational
90 days ago
100.0 % uptime
Today
Backup and Replication Operational
90 days ago
100.0 % uptime
Today
Backup Server 1 Operational
90 days ago
100.0 % uptime
Today
Backup Server 2 Operational
90 days ago
100.0 % uptime
Today
DNS Filtering Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 22, 2025

No incidents reported today.

Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025
Postmortem - Read details
Jan 14, 15:33 UTC
Resolved - UKSIP 1 is now back up and fully functional, We have now transitioned back to the main server. We are investigating the cause and will provide another update once we receive information from our DC. We apologise for the disruption this may have caused and always working harder to minimise downtime and disruptions to our services
Jan 10, 17:22 UTC
Identified - We have identified an issue with UKSIP 1 the main VoIP server for the UK and running on the backup server UKSIP2. We are also looking into why the switch didnt happen within a few minutes like it did during tests.
Jan 10, 15:22 UTC
Investigating - We are aware of a outage on our UKSIP server. We are currently investigating
Jan 10, 14:59 UTC
Jan 9, 2025
Resolved - This incident has been resolved.
Jan 9, 14:47 UTC
Monitoring - We are monitoring the updates to the mobile app. Please restart your phone and reopen the cloud softphone app. This should resolve your issues.
Dec 30, 12:30 UTC
Jan 8, 2025

No incidents reported.