Postmortem -
Read details
Jan 14, 15:33 UTC
Resolved -
UKSIP 1 is now back up and fully functional, We have now transitioned back to the main server. We are investigating the cause and will provide another update once we receive information from our DC. We apologise for the disruption this may have caused and always working harder to minimise downtime and disruptions to our services
Jan 10, 17:22 UTC
Identified -
We have identified an issue with UKSIP 1 the main VoIP server for the UK and running on the backup server UKSIP2. We are also looking into why the switch didnt happen within a few minutes like it did during tests.
Jan 10, 15:22 UTC
Investigating -
We are aware of a outage on our UKSIP server. We are currently investigating
Jan 10, 14:59 UTC